Hospitality CRM that knows your guests.

They build themselves out of ordering. A guest who orders through the app or gives a number at the till becomes a profile with their history attached, so the record grows from real trade rather than from someone maintaining a spreadsheet.

Yes, WhatsApp is a supported channel alongside email and SMS. Consent is recorded before anything goes out, and it is per channel - agreeing to an order notification is not the same as agreeing to marketing.

Return-visit tracking is based on completed orders tied to the same profile, across the venues in your group. That means a guest who visits two of your sites reads as one returning customer, not two strangers.

Access follows the role you give each person, so front-of-house does not need the same visibility as an owner. Customer data is scoped to your venue - no other business on Brewster can see your guest list.

Guest records live on infrastructure inside South Africa, consent is captured before marketing, and a guest can be erased on request - the erasure clears their personal details across the record rather than leaving fragments behind.